Asculta empatic ca sa intelegi cu adevarat
Multi oameni, intrebati daca pot asculta, raspund fara ezitare ca da. Cat de buni ascultatori suntem noi de fapt?
Ascultarea este una dintre cele patru abilitati primare de comunicare alaturi de citit, scris si vorbit. In procesul educational petrecem mult timp in a le dezvolta pe acestea trei pentru a satisface criteriile scolare, dar unde invatam sa ascultam?
Conform cercetatorilor in stiinte sociale, cei care studiaza impactul ascultarii in comportamentul oamenilor, ascultarea este unul dintre cele mai importante “ingrediente” in rezolvarea problemelor de ordin social si emotional, precum si un factor cheie in crearea unor relatii mai puternice. Cercetari in domeniul ascultarii, centralizate de International Listening Association (www.listen.org) ne arata ca:
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