Knowledge

Tu cat de angajat(a) esti?

Daca e sa intrebi un angajat ce cuvinte cunoaste din limba engleza care se termina cu „ship”, cel mai probabil cuvant pe care ti-l va spune este „leadership”. Nu e singurul, dar e cel mai intalnit. Mai sunt friendship, relationship, internship si, mai rar, unul de care noi romanii mai avem uneori nevoie: „citizenship”. Stiu ca unii dintre voi va ganditi la expresia romaneasca tradusa „black sheep”, dar acesta este un altfel de „ship”.

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Vanzari…Vanzari…Vanzari…

Cand ai cumparat si cand ai vandut ceva cel mai recent? Acum 5 – 10 minute, in urma cu cateva ore sau ieri?

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Articles & Tips – Can You Measure Your Evolution As a Leader?

When is the last time you reflected on the progress you have made as a leader?

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What Makes Customers Come Back from the Dead? Great Service Recovery Doesn’t Hurt!

Have you ever seen the chart explaining why people leave businesses? One reason that has always left my head ringing and audiences chuckling is that “customers die.”

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