Prosci Change Management Certification Program

Participants will gain the knowledge, skills and tools to drive successful change initiatives. During this three-day experiential learning program, they will apply holistic change management methodology to a current project.  They will leave with a change management plan designed to effectively manage change and enhance project results.

Dates: 19-21 February 2020 (three days) in English

1-3 April 2020 (three days) in Romanian

Venue: Qualians Learning Centre
Program fee:
2275Eur/ participant + VAT
Number of participants:

Get more out of the certification: bring the same project and work together with your colleagues on it.

  • Attend with another colleague and each one of you can enjoy a 10% discount
  • Attend with 2 colleagues and all 3 can enjoy a 15% discount


Information and registration: | 0213197710

Cui i se adreseaza cursul:

The Prosci Change Management Certification is ideal for those responsible for driving change. Participants are predominantly in the following roles:

  • Change leaders
  • Project managers
  • IT professionals
  • Project team members
  • Change management practitioners
  • Continuous improvement specialists
  • Human Resource business partners
  • Organization development professionals


Obiectivele cursului:

By completing the Prosci Change Management Certification, participants will:

  • Understand the fundamentals of change and change management
  • Understand how effective change management improves organizational results
  • Articulate the value of change management to peers and  leaders with a presentation on the business case for change management
  • Walk away with a change management plan
  • Learn to apply the Prosci 3-Phase Process change management methodology to a real project
  • Learn how to apply the Prosci ADKAR Model to facilitate  individual change
  • Achieve certification in the Prosci change management methodology
  • Gain access to Prosci change management tools
  • Earn HRCI, PMI and CCMP credits

Agenda cuprinde:

Day 1 (8:30-17:30):

  • Why change management?
  • The ROI of effective change management
  • The Prosci ADKAR® Model
  • 7 concepts of change
  • Preparing for change: assessing change readiness


Day 2 (8:30-19:30):

  • Preparing for change: building team structure and assessing sponsorship
  • Managing change: creating customized communication and sponsorship plans
  • Executive project plan presentations


Day 3 (8:30-16:30):

  • Managing change: creating coaching, training and resistance management plans
  • Reinforcing change
  • Exam & graduation



  • Program workbook, assessments and handouts
  • Best Practices in Change Management
  • Employee’s Survival Guide to Change
  • Change Management: the People Side of Change
  • ADKAR: A Model for Change
  • One-year subscription to the Prosci Practitioner eToolkit


All Prosci certifications around the world have the same curricula and the same materials, are run by Prosci Certified Instructors and issue the same Diploma, recognized worldwide.

Please find here the Prosci Change Management Certification Program described on Prosci’s homepage, with even more information, along with a video description.

You can have a taste of the valuable information you will immerse in during the Certification Program by familiarizing with The ADKAR Model – an essential tool for leaders and change professionals. It is effective, easy to grasp and can be applied in a wide variety of organizational settings.

Created by Prosci founder Jeff Hiatt, ADKAR is an acronym that represents the five outcomes an individual must achieve for change to be successful: awarenessdesire, knowledge, ability, reinforcement®. When applied to organizational change, this model allows leaders and change management teams to focus their activities on what will drive individual change and therefore achieve organizational results. ADKAR provides clear goals and outcomes for change management activities. It also provides a simple, easy-to-use framework for everyone in the organization to think about change. Employees, managers and senior leaders alike can all use ADKAR to describe and discuss change together.

ADKAR outlines the individual’s successful journey through change. Each step of the model also naturally fits into the typical activities associated with change management.

For example:

Awareness of the business reasons for change. Awareness is the goal/outcome of early communications related to an organizational change

Desire to engage and participate in the change. Desire is the goal/outcome of sponsorship and resistance management

Knowledge about how to change. Knowledge is the goal/outcome of training and coaching

Ability to realize or implement the change at the required performance level. Ability is the goal/outcome of additional coaching, practice and time

Reinforcement to ensure change sticks. Reinforcement is the goal/outcome of adoption measurement, corrective action and recognition of successful change

The goals and outcomes defined by ADKAR are sequential and cumulative, they must be achieved in order for effective and sustainable change to take place.

To use the ADKAR model effectively, it is important to understand all of the factors at play during a change initiative and their effect on change success. Change happens on two dimensions: there is the business side of change and the people side of change. Successful change is a result of both dimensions of change maturing simultaneously (see below).

The People Side Of Change

Download the ADKAR Guide for a reminder on the power of ADKAR for managing change.
If you want a more in-depth walk through of the ADKAR Model, watch the on-demand recording of Essentials of ADKAR webinar.


Cristian Vladoiu

Cristian Vladoiu has more than 15 years of experience in the business environment, in various fields: FMCG, telecom and financial, banking. Read More...